7.3.10 Reprint PIN Mailer report

The Reprint PIN Mailer report provides a list of all requests for PIN mailer documents, whether or not they have already been printed. These requests are created when you collect a request for a soft certificate package. You can use this report to reprint PIN mailer documents individually or as a batch.

Once a PIN mailer document has been printed for a soft certificate package, you cannot use the Print PIN Mailer Document option again; reprinting PIN mailers is restricted to operators who have permissions to the Reprint PIN Mailer Document option.

This report is available in the Reports category, and as an alternative search in the Requests category.

7.3.10.1 Search criteria

You can use the following search criteria:

Field	Description
Name (contains)	Type some characters from the person's name.
Group	Select the group to which the person belongs.
Credential Profile	From the drop-down list, select the credential profile that was used in the request.
Requested After	Select a date. Only requests made after this date are returned.
Requested Before	Select a date. Only requests made before this date are returned.
Status	The status of the request; for example, Created (for new PIN mailer request) or Completed (for PIN mailer requests that have already been printed, and can be reprinted only using the Reprint PIN Mailer Document option).
Device Serial Number	Type the serial number of the device.

7.3.10.2 Report fields

The report contains the following fields:

Field	Description
ID	The internal ID of the job.
Full Name	The full name of the person for whom the request was made.
Credential Profile	The credential profile associated with the request.
Status	The status of the request; for example, Created or Completed.
Request Date	The date the request was made.
Serial Number	The serial number of the device.

You can click on an item in the list of results to open the View Request screen, from which you can select the Reprint Mailer Document option; alternatively, you can select multiple items from the list, then from the Tools menu select Reprint Mailer Document to reprint a batch of PIN documents.

7.3.10.3 Further information

See section 13.2, Printing mailing documents for a soft certificate package for more information.